PRIVACY POLICY


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KITEPRIDE – PRIVACY POLICY

This Privacy Policy (“Privacy Policy”) explains how Glowbalact (“a Non-Profit Association after Swiss law” or “we”, “us”, “our”) collects and uses your information when you visit our KitePride brand website, available at www.kitepride.com (the “Website”). We respect your privacy and are committed to protecting it. Please read this Privacy Policy carefully.

KEY PROVISIONS OF THIS PRIVACY POLICY

  • We will collect and process your data only for the purposes listed in this Privacy Policy. We will not process your information for other purposes without obtaining your prior consent.
  • We will not share your information with third parties except as detailed in this Privacy Policy.
  • We may transfer your personal data for processing at locations outside of your jurisdiction and will do so according to applicable laws.
  • We use cookies for the operation of our website and for other purposes, as detailed in this Privacy Policy.
  • We retain your personal information for as long as we deem necessary or as otherwise required by law.
  • We implement measures to reduce the risks of damage, loss of information, and unauthorized access or use of information, but do not guarantee that the Website will be immune to all information security risks.
  • We do not knowingly or intentionally collect information from minors under the age of 13.
  • If you reside in the UK or in one of the EU member states, you may have additional rights as detailed in the Privacy Policy.
  • We may, from time to time, change this Privacy Policy. Your continued use of the Website indicates your consent to the new policy.

PERSONAL DATA PROCESSED

Account Information: We collect your full name and email when you create an account. If you sign in with Facebook or Instagram, we collect your full name and public profile data.

Order Information: When purchasing, we collect your name, email, phone, shipping address.

Payment Information: We collect payment method details (credit card, PayPal, etc.), processed securely by Shopify (Shopify Privacy Policy).

Subscription Information: Name and email for newsletter subscriptions, processed via Mailchimp (Privacy Policy).

Inquiry Information: Collected when contacting us by WhatsApp, email, or phone.

Analytics: Includes IP address, date/time, browser type, language, links clicked, actions taken.

DATA CONTROLLER

Glowbalact is the data controller of the information described in this Privacy Policy.

HOW WE PROCESS PERSONAL DATA

  • To create and manage your account
  • To process and deliver orders
  • To send newsletters (if subscribed)
  • To respond to inquiries
  • To operate and maintain the Website (including troubleshooting, analytics, improvements)
  • To enforce terms, prevent fraud, and comply with applicable law

WHO PROCESSES YOUR DATA

We will not share your information with third parties except when necessary to provide our services, comply with the law, prevent misuse, or in the event of a structural change (e.g., merger).

COOKIES

We use different types of cookies: Necessary, Statistics, Marketing, Functionality, and Performance. You can manage cookies in your browser settings, but some site features may not work if you disable them.

SECURITY AND DATA RETENTION

We retain your data as long as needed for business/legal purposes and implement security measures. However, no system is fully secure.

INTERNATIONAL DATA TRANSFERS

We may transfer data outside your jurisdiction in compliance with applicable laws.

THIRD-PARTY LINKS

The Website may link to third-party sites governed by their own privacy policies. For example, donations are processed by a third-party site without our involvement.

INFORMATION OF MINORS

We do not knowingly collect information from minors under 13. If you believe we have such data, contact us at info@kitepride.com.

ADDITIONAL INFORMATION FOR EU & UK

Controller: Glowbalact, Parkterrasse 10, CH-3012 Bern, Switzerland. Email: info@kitepride.com

Representative: Stichting Glowbalact, Brennebroekerweg 93 D, 1435 CH Rijsenhout, NL. Email: info@glowbalact.nl

Rights under GDPR/UK GDPR: Access, Rectify, Portability, Object, Restrict, Erasure. Complaints can be made to your local supervisory authority (EU DPAs, ICO UK).

CHANGES TO THIS PRIVACY POLICY

If we change this Privacy Policy, the latest version will always be accessible on the Website.

Last Update: September 2025