• We may transfer your personal data for processing at locations outside of your jurisdiction and will do so according to applicable laws.
• We retain your personal information for as long as we deem necessary or as otherwise required by law.
• We implement measures to reduce the risks of damage, loss of information, and unauthorized access or use of information, but do not guarantee that the Website will be immune to all information security risks.
• We do not knowingly or intentionally collect information from minors under the age of 13.
PERSONAL DATA PROCESSED
We collect and process your information when you create an account on the website When you register to create an account on the Website, we collect your full name and email address . Alternatively, if you sign into our website using your Facebook or Instagram account, we will collect and process your full name and any other publicly available information from your profile . We refer to this type of data as “Account Information”.
We collect and process your information when you purchase items from our store When you purchase items on our store, we collect your full name, email address, phone number, and shipping address. We refer to this type of data as “Order Information”. In addition, we collect the details of your chosen payment method (i.e., credit card, PayPal account, or any other available method) in order to process the payment for your order. We refer to this type of data as “Payment Information”.
We collect and process your information when you contact us for various purposes When you contact us on any matter via WhatsApp, email, or phone, or when you inquire about custom branding, pop-up events, wholesale, and workshops, we collect your contact details such as name and email address or phone number, and the contents of the conversation you have had with our representative. We refer to this data as “Inquiry Information”.
You do not have a legal obligation to provide us with your Account Information, Order Information, Payment Information, Subscription Information, or Inquiry Information. However, if you choose to not share this information with us, we may not be able to create your account, provide your order, send you our newsletter, or respond to your inquiries.
We also collect analytics information and logs about your use of the Website When you visit and browse the Website, we record and collect certain information about your interaction with the Website, including the IP address from which you access the Website, time and date of access, type of browser used, language used, links clicked, and actions taken while using the Website. We refer to this data as "Analytics".
HOW WE PROCESS PERSONAL DATA
To create your account on our website We process your Account Information to create your account on the website.
To send you our newsletter, if you have subscribed to it If you subscribed to our newsletter, we process your Subscription Information (or your Order Information, if you subscribed during order checkout) in order to send you our newsletter by email. Our newsletters may include marketing and promotional content and other messages and updates regarding our website and the products and services we offer. You may unsubscribe from our newsletter at any time by the methods stipulated in the emails we send you. Please note that we may still send you, from time to time, updates regarding our website, that are not for marketing purposes.
To respond to your inquiries We process your Inquiry Information to handle and respond to your inquiries.
To operate and maintain the website We process Analytics to provide, maintain and improve your user experience when accessing and using the Website. We also will process Analytics for troubleshooting, quality assurance, and development and enhancement of the website.
WHO PROCESSES YOUR DATA
We will not share your information with third parties, except in the events listed below or when you provide us with your explicit and informed consent.
We will process information with our service providers helping us in the operation of our website and our services We will process your information with the help of our service providers who assist us with the operation of our services and the internal operations of our website. These companies are authorized to use your personal information in this context only as necessary to provide these services to us, and not for their own promotional purposes.
We will share information with competent authorities if you abuse your right to use the website or violate any applicable law If you abused your rights to use the website or violated any applicable law, we will share information with competent authorities and with third parties (such as legal counsels and advisors), for the purpose of handling the violation or breach.
We will share your information if we are legally required We will share information if we are required to do so by a judicial, governmental, or regulatory authority.
We will share your Information with third parties in any event of a change in our structure If the operation of our business is organized within a different framework, or through another legal structure or entity (such as due to a merger or acquisition), we will share information only as required to enable the structural change in the operation of our business.
What are cookies? Cookies are text files, comprised of small amount of data, that are saved on your computer or other devices (e.g. smartphone, tablet, etc.) when you use the internet and visit various websites. The information that the cookies maintain is read by the website you visit, during the session of your visit to the website, and when you return to visit it again.
Necessary. Cookies that are strictly necessary for the functioning of the website. The website cannot operate properly without these cookies. You can set your browser to block or alert you about these cookies, but some parts of the Website may not function properly.
Statistics. Analytics cookies help us understand how you and other users interact with our website by collecting data that does not directly identify you.
Marketing. Cookies that are used to enable better tailoring of online ads and marketing campaigns to you based on the websites you visited and content you viewed.
Functionality. Cookies are used to enhance the functionality of the Website by recording and storing your preferences on the Website and tailoring your user experience to you.
Performance. Cookies that are used to collect information about your use of the Website (e.g., a crash or bug that occurred during your use of the Website), for the purpose of improving the website’s performance.
You can always delete or disable cookies You can always delete the cookies saved on your device through the settings of your computer browser or device. You can also disable cookies for future use through the settings of your computer browser or device. However, some functionalities of the Website may no longer be available if you delete or disable cookies.
SECURITY AND DATA RETENTION
We implement measures to secure your Information We implement measures to reduce the risks of damage, loss of information, and unauthorized access or use of information. However, these measures do not provide absolute information security. Therefore, although efforts are made to secure personal information, it is not guaranteed, and you cannot expect that the Website will be immune from information security risks.
INTERNATIONAL DATA TRANSFERS
If we internationally transfer your information, we will do so in accordance with applicable data protection laws If we transfer your personal data for processing at locations outside your jurisdiction, we will abide by data transfer rules applicable to these situations.
INFORMATION OF MINORS
We do not knowingly or intentionally collect information of minors Our Services are not intended for minors under the age of 13. We do not knowingly or intentionally collect information from minors under the age of 13. If you have reason to believe that we have received the personal information of a minor, please contact us at email@example.com and we will endeavor to delete that information from our databases.
ADDITIONAL INFORMATION FOR INDIVIDUALS IN THE EU OR UK
The legal basis for processing your Subscription Information and Order Information for the purpose of sending you our newsletter is your consent and our legitimate interest in promoting our services and providing information about them.
The legal basis for processing your Inquiry Information for the purpose of handing responding to your inquiry is our legitimate interest in providing you with customer service and maintaining our relations with customers. The legal basis for processing Analytics is our legitimate interest in maintaining, developing, and enhancing the website.
The legal basis for processing your information for the purpose of handling instances of abusive use of the website is our legitimate interests in defending and enforcing against violations and breaches that are harmful to our business.
The legal basis for processing your information where we are legally required to share it, is our legitimate interests in complying with mandatory legal requirements imposed on us.
The legal basis for processing your information in the event of a change in our corporate structure is our legitimate interests in our business continuity.
You have certain rights to access, update or delete information, obtain a copy of your information, and object to or restrict certain data processing activities If you are in the EU or UK, you have the following rights under the GDPR regarding the information we process as a controller:
Right to Access your personal data and receive a copy of it.
Right to Rectify inaccurate personal data about you and to have incomplete personal data completed.
Right to Data Portability, that is, to receive the personal data that you provided to us, in a structured, commonly used, and machine-readable format. You have the right to transmit this data to another service provider. Where technically feasible, you have the right that your personal data be transmitted directly from us to the service provider you designate.
Right to Object, based on your particular situation, to use your personal data on the basis of our legitimate interest, including processing your information for marketing purposes. However, in cases other than processing your information for marketing purposes, we may override the objection if we demonstrate compelling legitimate grounds, or for the establishment, and exercise or defense of legal claims. You may also object at any time to the use of your personal data for direct marketing purposes.
Right to be Forgotten. Under certain circumstances, such as when you object to us processing your data and we have no compelling legitimate grounds to override your objection, you have the right to ask us to erase your personal data.
However, we may still process your personal data if it is necessary to comply with a legal obligation, where we are subject to under laws in the EU Member States or the UK, or for the establishment, exercise, or defense of legal claims.
If you wish to exercise any of these rights, please contact us at: firstname.lastname@example.org.
We reserve the right to ask for reasonable evidence to verify your identity before we provide you with information. Where we are not able to provide you with the information that you have asked for, we will explain the reason for this.
You have a right to submit a complaint to the relevant supervisory data protection authority Subject to applicable law, you have the right to lodge a complaint with your local data protection authority. If you are in the EU, then according to Article 77 of the GDPR, you can lodge a complaint to the supervisory authority, particularly in the Member State of your residence, place of work or place of an alleged infringement of the GDPR. For a list of supervisory authorities in the EU, click here. If you are in the UK, you can lodge a complaint to Information Commissioner’s Office (ICO) pursuant to the instructions provided here.