Once your order is shipped from kite.pride warehouse in Tel Aviv IL, the responsibility of product integrity lies in delivery service used. Although A.I.R. Ltd will deliver to most countries, for deliveries outside Israel, customers may be required to pay import custom duties / taxes. These import custom duties are set at the port of entry by a customs officer, and differ from country to country. Import custom duties / taxes are in addition to shipping costs paid to A.I.R. Ltd to cover freight. Import custom duties / taxes are the responsibility of the customer. We recommend customers outside Israel use this free Duty Calculator to estimate the likely import tax in your country.
Shipping orders internationally will take at least 7 - 12 work days. Please note that delays can be experienced due to customs and or other variables, which is beyond our control and influence.